I was raised to believe that thank you letters are polite. As an adult, I have learned just how incredibly important and meaningful they can be.
When I first received a thank you letter from a client, it was for a euthanasia I had done. This was an unexpected but lovely gesture and it’s nice to know that the care and comfort we attempt to provide is received and appreciated. I was told at the time that these thank you letters are likely the only ones I would receive in my career. They are the most common, but I have also received many thank you letters from clients who’s pets are still with us. The words that are shared with every letter are immeasurable in their kindness and inspiration. I have cherished, and saved, each and every one.
Recently I was doing some research late at night on VIN, the Veterinary Information Network.