Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts

Friday, September 5, 2014

Thank You Letter to Clients


“Thank You”

I was raised to believe that thank you letters are polite.  As an adult, I have learned just how incredibly important and meaningful they can be.  

When I first received a thank you letter from a client, it was for a euthanasia I had done.  This was an unexpected but lovely gesture and it’s nice to know that the care and comfort we attempt to provide is received and appreciated.  I was told at the time that these thank you letters are likely the only ones I would receive in my career.  They are the most common, but I have also received many thank you letters from clients who’s pets are still with us.  The words that are shared with every letter are immeasurable in their kindness and inspiration.  I have cherished, and saved, each and every one.

Recently I was doing some research late at night on VIN, the Veterinary Information Network.